Data Notice

Privacy and Inquiry Data Notice

How Chenyuan Electric handles contact details, project information and drawing files submitted for quotation.

Information we collect

When you submit an inquiry, we store your name, email, country, product requirement, project message, source page and files you upload for quotation.

How we use it

The information is used for drawing review, technical clarification, quotation, order follow-up and after-sales support. We do not sell it to unrelated third parties.

Drawings and files

Uploaded files are stored in the website media folder and can be reviewed by authorized backend users for quotation work.

Contact

To correct or remove inquiry data, contact wind1123@126.com or +86 137 9355 5366.

Quotation Data

Inquiry data handling principles

Chenyuan Electric processes inquiry data for project communication and quotation. Please upload only project-related drawings, load lists, product photos and technical requirements.

International communication

Our sales and engineering team may use email, phone, WhatsApp or video meetings to clarify overseas projects.

Retention

Inquiry records are kept while a project is being followed up and may be retained for business records unless removal is requested.

Third-party channels

If you send drawings by email, WhatsApp or cloud drive links, those platforms may process the files under their own terms.

Security

Production deployment should use HTTPS, strong passwords, firewall rules, regular backups and least-privilege server accounts.